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As you step into the vibrant and captivating city of Lisbon, the Lisboa Welcome Center awaits to be your guiding light. This well-located center is the ultimate tourist gateway, providing abundant information, assistance, and warm hospitality. 

In this blog post, we will delve into the essential offerings of the Lisboa Welcome Center, highlighting its key services and how it enhances your experience as a tourist in Lisbon.

Where is the Lisboa Welcome Center?

​​Lisboa Welcome Center (Ask Me Lisboa)

Praça do Comércio, 78-81

1100-150 Lisboa


Please note that the center’s location may be subject to change or relocation, so it’s always a good idea to verify the current address and operating hours before visiting.

You can check their website or contact local tourism authorities for the most up-to-date information.

They only opened at 10 and there was a huge line so I suggest you get there earlier and wait outside.

Telephone: +351 21 031 28 10



Lisbon Welcome Center

Lisbon Tourist Information

At the Lisboa Welcome Center, you will find an office that has detailed maps to brochures of iconic landmarks and attractions, the center equips you with everything you need to explore the city with confidence. There is also a restroom.

Knowledgeable staff members are readily available to answer your queries and provide personalized recommendations based on your interests, ensuring you make the most of your time in Lisbon.

Most of the staff do speak English and were nice. If you happen to visit on a day that there is a strike, there isn’t much they can do but inform you.

Ask Me Lisbon: Personalized Assistance at Your Fingertips

One of the standout features of the Lisboa Welcome Center is the “Ask Me Lisbon” service. Here, tourists can seek personalized assistance for their specific needs and preferences. 

Whether you need help planning an itinerary, choosing the best restaurants to savor Portuguese delicacies, or navigating the public transportation system, the friendly staff at Ask Me Lisbon are dedicated to making your stay in Lisbon enjoyable and hassle-free.

Lisboa Welcome Center

Photo by Claudio Schwarz on Unsplash

What is the Lisbon Card?

The Lisbon Card is a sightseeing pass designed for tourists visiting Lisbon. It provides free or discounted access to various attractions, public transportation, and other benefits within the city for a fixed duration (usually 24, 48, or 72 hours).

Benefits of the Lisbon Card:

Free Access to Attractions: The card grants free entry to many popular attractions, including museums, monuments, and historical sites. This can result in significant cost savings, especially if you plan to visit multiple places.

Unlimited Public Transportation: The Lisbon Card includes unlimited rides on public transportation, such as buses, trams, and metro lines. This makes it convenient for exploring the city and reaching different points of interest.

Fuse tip: Please note that it doesn’t include transportation outside the city of Lisbon, so it covers the train to Sintra for example but not the bus to go up to Sintra.

Skip the Lines: At certain attractions, cardholders may enjoy fast-track entry, bypassing long queues and saving time.

Discounts and Deals: The card often provides discounts at various restaurants, shops, and cultural events, allowing you to save money on dining and shopping experiences.

Comprehensive Guidebook: Many Lisbon Cards come with a guidebook or map, providing valuable information on attractions, transportation, and other useful tips for tourists.

Pros of the Lisbon Card:

Cost-Effective: If you plan to visit several paid attractions and use public transportation frequently, the Lisbon Card can save you money compared to purchasing individual tickets.

We only used the Lisbon card when we traveled to Lisbon with the whole family. We first watched some YouTube videos then we did the math. It would save us money and it was worth it.

Sadly there was a strike on that day and we could not get inside the Monastery or Belem tower, plus we missed the cut off to go up the praca de Commercio for the epic views.

Convenience: The card offers a hassle-free experience, as you don’t need to buy separate tickets for each attraction or worry about carrying change for public transport.

Time-Saving: Skip-the-line benefits at certain attractions can be a significant advantage, especially during peak tourist seasons when lines can be long.

Flexible Options: The Lisbon Card comes in different durations (24, 48, or 72 hours), allowing you to choose the one that best fits your itinerary.

Cons of the Lisbon Card:

Limited Timeframe: The card’s validity is based on hours of use, so you need to plan your sightseeing carefully to make the most of it. If you’re not a fan of a packed schedule, it might not be worth it.

Attractions Preference: The value of the card depends on the attractions you plan to visit. If you are not interested in the included sites, the card may not be as advantageous for you.

Single-Use: The Lisbon Card is typically for individual use only and may not be suitable for groups or families, as each person will need their card.

Strikes. There is no refund if there are strikes.

Is the Lisbon Card Worth It?

The value of the Lisbon Card depends on your travel preferences and itinerary. If you are an avid sightseer, plan to visit multiple attractions, and use public transportation frequently, it can be a cost-effective and convenient option.

However, if you have a more relaxed itinerary or are only interested in a few specific sites, it might not provide as much value.

Before purchasing the Lisbon Card, it’s essential to research the attractions you want to visit and calculate the potential savings compared to buying individual tickets. 

Additionally, consider the convenience of unlimited transport and skip-the-line benefits when making your decision. Basically do the math and see if it would be worth it.

Prices for the Lisbon Card

  • 24-hour card: Around €20 to €22 for adults and €12 to €13 for children (ages 4 to 15).
  • 48-hour card: Approximately €34 to €36 for adults and €17 to €19 for children.
  • 72-hour card: Roughly €42 to €45 for adults and €21 to €23 for children.
coffee in Lisbon

Please note that these prices are subject to change, and it’s essential to check the official website of the Lisbon Card or inquire with the Lisboa Welcome Center for the most up-to-date pricing information.

 Additionally, there might be occasional promotions or discounts available, so it’s worth checking for any special offers before purchasing the card.

Is Lisbon Friendly to American Tourists?

As you begin your journey in Lisbon, you may be curious about how American tourists are received in the city. You need not worry because Lisbon welcomes visitors from all over the world, including Americans.

How Not to Look Like a Tourist in Lisbon?

While Lisbon is an inclusive city that appreciates tourists, blending in with the local culture can enhance your experience.

The Lisboa Welcome Center offers valuable tips on how to avoid looking like a typical tourist, such as dressing smartly in line with local fashion, learning some basic Portuguese phrases, and being mindful of your belongings to ensure a safe and enjoyable stay.

Read more on Is Portugal Safe?

The locals are known for their warm hospitality and fluency in English, which creates a comfortable atmosphere for American tourists to immerse themselves in the city’s culture and connect with its people.

Is it Rude to Tip in Lisbon?

Tipping etiquette can vary from country to country, and the Lisboa Welcome Center is there to clarify any doubts. While tipping is not obligatory, leaving a small tip as a token of appreciation for exceptional service is customary in Lisbon. 

The center offers guidance on appropriate tipping practices, ensuring you show your gratitude without unintentionally offending anyone.

Is it Ok to Wear Shorts in Portugal?

As you plan your attire for exploring Lisbon’s wonders, you may wonder about the acceptability of wearing shorts. Lisbon’s relaxed atmosphere makes shorts perfectly acceptable, especially during warm weather.

However, for specific formal settings or religious sites, opting for smart-casual attire to respect local customs is advised.

Do They Speak English in Lisbon?

The Lisboa Welcome Center recognizes that language can be a concern for tourists. Fortunately, Lisbon is a city where English is widely spoken, easing visitor communication barriers.

 Whether you need directions or want to engage in conversations with locals, you’ll find that English is prevalent and readily understood in most tourist areas.

Does Lisbon Use Cash or Card?

While both cash and card payments are accepted in the city, it’s beneficial to have a mix of both. 

Major establishments readily accept credit and debit cards, but smaller businesses and local markets may prefer cash, so it’s wise to have some on hand.

Important Lisbon Tourism Contact Info & Websites

Official Lisboa Welcome Center WebsiteAsk Me LisboaComprehensive tourist information and assistance for visitors.
Visit Lisboa – Official Tourist WebsiteVisit LisboaOfficial website with details on attractions, events, and more.
Lisbon Public Transportation (Carris)CarrisLisbon’s public transportation network – tram, bus, funicular.
Lisbon MetroLisbon MetroOfficial website of Lisbon’s metro system with route info.
Lisbon CardLisbon CardPass for free or discounted access to transport & attractions.
Lisbon AirportLisbon AirportOfficial site for Lisbon Portela Airport – flight & services.
Ask Me Lisboa (Official Tourism Information)Ask Me LisboaPlatform offering personalized tourist assistance.
Lisbon WeatherWeather ForecastCurrent weather conditions and forecasts in Lisbon.
Lisbon Museums and MonumentsMuseum GuideGuide to Lisbon’s museums and historical monuments.
Lisbon Restaurant GuideRestaurant GuideTop restaurants in Lisbon offering delicious cuisine.
Lisbon Events and FestivalsEventsStay informed about upcoming events and festivals.
Safety Tips for Tourists in LisbonSafety TipsHelpful safety tips for tourists in Lisbon.

Follow me on TikTok for Lisbon Travel Videos.

Also, check out some other Portugal Blog Posts.

Lisbon to Seville Road Trip

Portugal in the Fall

1 Day in Porto

Off the Beaten Bath Portugal

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